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Here’s all the information you need on CASA Home shipping, still can’t find what you’re looking for? Let us know at help@hellocasahome.com


We aim to process all orders Monday - Friday within one business day. Orders made over the weekend will be processed the next working day.

All orders placed before 5am EST are processed and handed to our delivery partners on the same day. All orders placed after 5am EST are processed the next business day.

All our orders typically arrive with 2 - 6 business days. If you need your CASA Home parcel expedited, we offer premium shipping options which can be found at checkout for a fee.

Once your order has left our warehouse you will receive live tracking details from the delivery carrier. Should you have any difficulty accessing the tracking information, please email us at help@hellocasahome.com with your order number (found on your order confirmation email) and our team will help you out.

If your order is shipping to an incorrect address or if you've changed your mind and would like us to send your order to a different destination, please email us at help@hellocasahome.com as soon as possible after placing your order and our customer services team will do their best to process your request.

Shipping carrier

Your package will arrive from our logistics partner Pharmapacks and all our orders are shipped via UPS / USPS Tracked services so you can follow your order straight to your CASA Home.

Shipping box

Your CASA Home products will arrive safely packed inside a box from our logistics partner Pharmapacks.

Shipping locations

We currently only ship within the USA. But unfortunately, we cannot yet ship to Alaska, Puerto Rico, US Virgin Islands, or Hawaii. If you'd love to see CASA Home in your country drop us an email at help@hellocasahome.com so we can look into it.